DATA PROTECTION POLICY
Designated person responsible for data privacy and protection compliance: Miguel Santisteve, Managing Director, firstname.lastname@example.org
This Policy was last updated in June 2018.
Leaders Arena takes the privacy of all participants in its global network seriously. We are committed to protecting and respecting your privacy and this Policy explains when and why we collect personal information about people who contact us or visit our website, how we use it, where we store it and whether we disclose it to others.
We reserve the right to modify this Policy at any time without notice, so please review it frequently. The date at the top of this page indicates when this Policy was last revised. This Policy applies to all information that we have about you. If we decide to change this Policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, where we store it, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Policy, we will notify you here, by email, or by means of a prominent notice when you visit the Site.
Our contact information is provided above if you have any questions.
How do we collect information?
Correspondence - We obtain information about you when you correspond with Leaders Arena, share your contact details with someone from Leaders Arena over e-mail, at a meeting or event, when you visit our website or if you register to receive our newsletters, information, studies, papers or a service.
Enquiry or correspondence data – this includes information contained in any enquiry you submit to us regarding products and/or services, and, more generally, in or relating to any communication that you send to us. Data may include the communication content and the metadata associated with the communication. By placing an enquiry with us, we will process your personal data for the purposes of answering that enquiry. The legal basis for this processing is your consent (by placing the enquiry with us), as well as our legitimate interests in responding to your enquiries/messages and keeping records. Your data may be processed for the purposes of offering, marketing and selling relevant products and/or services to you where you have provided your consent.
Notification data – If you subscribe to our email notifications and/or newsletters. The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters.
The retention periods for contact information are monitored on a regular basis. We will only keep your contact information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
What information is being collected?
Contact information - The information we collect includes your name, e-mail address, work phone number, the organization you work for, country and your role title. We process your personal data in our contact relationship management (CRM) system.
This information ensures that users get the information you request. In some instances, we ask users for their information when accessing our offerings, for example when downloading a Leaders Arena report. User information collected in this way is used to inform our current and future products and better understand market demands.
Usage Data – data concerning the use of our website and services. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services.
Profile data – your personal profile information on our website. The profile data may include your name, email address, and job title. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services.
Service data – data that is provided in the course of the use of our services. The service data may include website usage data. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.
Non-personal information (Cookies, log files and links)
A cookie is a piece of data stored on your computer tied to information about you. There are two sorts of cookies: a session ID cookie is temporary and terminates once you close your browser. A persistent cookie is a small text file stored on your hard drive for an extended period of time. It can be removed by following the Internet browser ‘help file’ directions.
This website uses session ID cookies and a persistent cookie. Session ID cookies are used in registration forms and surveys and to access password protected areas such as the Arena. The persistent cookie is used to identify your preference for text or graphic view of our website.
Like most standard website servers, our websites use log files. These files contain information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This data is not linked to any personally identifiable information. It is used to produce statistical reports to monitor the website and analyse trends.
We may use the anonymized data to understand how visitors to our websites are using the sites.
From time to time, we may provide you the opportunity to participate in surveys on our Website. If you participate, we may request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information and instead remain anonymous.
The requested information typically includes contact information (such as name and email), and demographic information (such as country of location). We use this information for purposes of the survey, to monitor site traffic or personalize the Website, or send you a copy of the survey results.
How is information used?
We may use your information to:
carry out our obligations arising from any contracts entered into
apply with applicable laws
seek your views or comments on the activities we undertake
send you communications which you have requested and that may be of interest and help to you.
help us improve engagement and user journeys on our websites.
The legal basis for the following processing is typically consent, or our legitimate interests, namely monitoring and improving our website, business and services.
With whom do we share your information?
Leaders Arena does not share any contact information with third parties or contact you for any reason other than to provide the requested information and related services, including what you have consented to. Registration is free of charge. We will never sell your personal information to third parties.
Links to Other Sites
From time to time we may link to other sites that are not owned or controlled by Leaders Arena. Please be aware that we, Leaders Arena, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this Website.
From time to time, we may post testimonials on our Website. We request permission to post testimonials that include personally identifiable information prior to posting.
Your communication choices
How you can opt out of receiving mailings from Leaders Arena
We will only send you emails if you have given us permission to contact you about Leaders Arena’s relevant information and services. We do not send out random, untargeted emails (spam). Any emails we send you will enable you to opt-out of receiving further emails from us. Any emails we send you will have information that we believe is useful to help you as it relates to Environmental, Social and Governance (ESG), financial markets, Investor Relations, CSR and corporate communication functions.
How you can access your information
You have the right to know what information we hold about you. Please contact us via e-mail at email@example.com.
How you can update your information
The accuracy of your personal information is important to us. If any of your details have changed or you would like us to stop contacting you please let us know via e-mail to